Returns & Exchanges
At Erstwilder, we want you to be completely delighted with your whimsical treasures. If your order isn't quite right, we offer a 30-day return policy for most items in their original, unworn condition.
Check Eligibility
Ensure your items are in their original packaging with tags attached and that it has been less than 30 days since your purchase was delivered.
Submit a Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Pack and Post
Securely package your items to prevent damage during transit and affix the provided return shipping label or address details to the parcel.
Processing and Refund
Once our team receives and inspects your return, we will process your refund to the original payment method or issue your store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing